Whether it’s been remodeling my kitchen, building a pole barn, learning to kayak or developing websites, I’ve been one of those people who like to do things myself. Usually I read a little, research a little, make a plan and jump right in. And it’s worked pretty good – most of the time.

Now, there’s nothing wrong with doing everything yourself. It’s certainly serviced me well. I’ve learned a great many things and have gained a number of skills over the years. And the confidence I’ve gained in doing things myself has led me to take on projects I might otherwise shy away from doing myself.

It’s also meant that sometimes things don’t go so well. Sometimes I waste more time and spend more money than I would have having a professional help me. For instance, redoing the lighting in my kitchen during a remodel. What would have taken an electrician and his crew less than a day took me 5 long days doing it myself.

So while I’m definitely an advocate of doing it yourself, there’s times when doing it yourself isn’t wise…

What are you willing to do?

Planning for success is one thing. Executing for success is another.For instance, going back to my kitchen remodel, when I think of tiling my backsplash behind my countertop, I cringe at the idea. Now I’ve tiled before, so I know how. And, I know just enough to know that the backsplash is more tedious and time consuming because of all the little detailed cuts involved. So I hired that job out.

It’s the same in your coaching or healing practice. There’s plenty of things you should be doing to increase your reach, market your business and get more clients. But how much can you really do on your own? How much time to you truly have to learn it all on your own? More importantly, how much are you willing to do on your own?

Knowing when to get help.

To be successful with your business – meaning getting more clients, or selling more products or courses – it’s important to know when you can realistically do it on your own and when you need help.

With most coaches or healers I speak with – many who aren’t my clients – it becomes painfully obvious rather quickly that the reason their businesses aren’t full of clients is because they’re trying to do too much themselves. They believe that by doing it themselves they’re saving money and increasing their bottom line. The thing is, nothing could be further from the truth. The real truth, though it’s difficult even for me to admit all the time, is that…

You can’t do everything well that you do yourself.

It’s a hard truth to swallow sometimes, but it’s true. Trying to do everything in your business yourself will lead you to going crazy, wanting to quit or working so much that you never enjoy the reasons you began working for yourself in the first place. None of these are good. All of these lead to burnout and little success. And most of us know what that looks like.

Take marketing, for an example. You know you need to market your coaching practice to eventually end up with more clients. But what you do? How do you market effectively? How do you reach the people who are looking for what you offer?

And once you do, how do you convert them into leads, move them along into becoming prospective clients and then convert them into paying clients?

All this is a process. Each step has a number of proven solutions and task that can help you land more clients. But which do you choose? And if you do choose a program to follow – such as Robert Middleton’s Action Plan approach or Mark Silver’s Heart of Business model – how do you know you can even implement what they’re suggesting?

It’s okay to get the help you need.

It really is. Not only is it okay, it’s necessary to get help in order to be successful. Apple, Inc knows this which is why they have a Board of Directors from diverse backgrounds. Richard Branson of Virgin fame knows this which is how he can run dozens of companies under the Virgin moniker and have nearly all of them successful.

A little closer to you and I – every single person you know who’s been successful, either offline or on, has done so because they’ve asked for help from people. The gurus of marketing, whose programs you’ve probably bought – have learned what they know from other marketing experts and then adapted it for their own business. The highly successful coaches out there have hired people to teach them how to be successful and grow their businesses to such levels. Even your friend from your coaching course has likely hired someone to help them learn how to build a website or write marketing copy or build a list.

Somewhere along the way, those who are successful have asked for and gotten the help they need.

So what’s stopping you from getting the help you need?

Truly? What’s stopping you?

Is it the cost? Just ask yourself how you expect to make more money all on your own. Can you do it? Well if you can – forget what I’ve said and get to it. But if you can’t then you need to seek out someone who can help you. Failing to do so is actually costing you money in lost opportunity and growth.

I went through this one myself and realized that if I paid a coach (a really good coach) $2000 per month for their help that in a few short months I’d be making enough to cover what I was paying him – meaning I’d be breaking even. And everything after that would be increased profit for me. So I figured, if he can show me how to make back his fee in a few months, then he could show me how to make much more than his fee. And it’s worked.

That’s why I say that if you’re not getting the help you need – it’s costing you money. It’s costing you lost growth

Is time the issue? Well, that’s something that just has to be broken through. Time is an issue for every type of business owner – coaches and healers included. You simply have to make time to work on you business while you’re working in your business. I say it that way on purpose. Working in your business is all the stuff you do to get paid – work with clients, bookkeeping, followup, etc. Working on your business is visioning, planning, developing new products, etc.

You must be working on your business to grow. It’s so vital to your growth that if you don’t, you won’t. Meaning, if you’re not working on developing new parts to your business, then it’ll be very difficult to make more money than you are now.So you need to set aside so many hours each week for doing things to expand your business. And what should those things be? Not to be trite, but that’s why you’re asking someone to help you – so it can be specific for you, your vision and your business.

Whatever is stopping you from getting the help you need, push it out of the way. You can find someone who will help you. Just be sure to find someone you trust, who  you communicate well with, and who you feel you can collaborate best with toward reaching and increasing your business goals.

Can I help you? Possibly. Best that we have a short phone conversation first to see if we’re a good fit for each other. But even if we’re not, keep searching for someone who is. It’s just that important! But if you want to talk with me, here’s how to get a free consultation.

Are you currently getting help from a coach, a business consultant, an advisor, a marketing guru? How’s it been? And if not, why not?

Let’s talk about it.

(note: image from H4NUM4N on Flickr, some rights reserved)

And one of the most popular ways to get a website is by using one of the do-it-yourself website services – such as GoDaddy’s Website Tonight Service.

Many of these do-it-yourself services sound great. Just think about it, these services let you select your own website design, add your own content, and publish your own website. Sounds pretty easy (though often it’s time consuming) What’s even better is often the price. Usually for under $20 a month you can have a website.

But what’s the trade-off? Is there something you’re missing with these cheap packages? Or is there something potentially detrimental to your coaching or healing practice? Do you even own your own website?

The Story of Lisa, Stay-at-Home Mom & Life Coach

Those are some of the questions Lisa and I talked about last week when she called me asking about getting a website for her new life coaching practice.

Lisa is a stay-at-home mom with two young daughters – one in second grade, the other four years old and not in school. She’s a mom first and a life coach second. For her that means she wants to have a small number of life coaching clients booked each month, but not so many that she can’t care for her daughters’ needs. So she doesn’t need some large, expensive website. She wants to be able to edit her own content without spending a lot of time, as she calls it, ‘being techie.’

After looking around the web her first thought was to use GoDaddy’s Website Tonight system. “It’s great,” she told me. “I can choose a design, add my own content and then publish it. And the costs are very cheap – just $10 per month.”

Coaching Websites on The Cheap, Oh the Limitations

What she was saying is true – she could get a website for just $10 per month. And GoDaddy isn’t the only one who offers services like this. You can get a website from Yahoo! Small Business, SiteBuilder, 1and1 and just about any major hosting company for less than $20/month. Seems like an amazing offer, right?

By price, it may be. But for the average life coach, business coach or holistic practitioner, is it the right option for your business needs?

Well, as Lisa and I began talking about what she wanted to do with her website – both now and in the next year – some things about this $10/mo website became clear.

• First, Lisa would have to choose between GoDaddy’s handful of designs – all of which looked dated, flat and, as she put it, ‘unprofessional and unfinished.’
• Second, Lisa would be limited to the colors that were already provided by each of the GoDaddy designs. So she couldn’t really make the site feel, in any way like her.
• Third, she was limited to a number of pages based on her plan. Need more pages than your package – the monthly fee goes up.
• Fourth, because of the colors and layout, her logo wouldn’t fit on the designs.
• Fifth, she couldn’t add the features – like a newsletter signup form – to her GoDaddy website, as far as she could see (though if you pay more monthly, there is a widget system available that will let you add outside web code like forms)

Ask the Most Important Question

Those five she got on her own as we started talking. But was the fifth point – and the most important point of all – didn’t come out until she asked me this question:

“Dawud, if I want to stop using GoDaddy, what do I need to do to move my website?”

The Biggest Problem with Do-it-Yourself Website Services

That’s when I had to tell her that the biggest problem with these services is that you can’t move your website – because your website is not yours! That’s right, that coaching or healing website you’ve put so much of your time and effort into isn’t yours – you don’t own it. GoDaddy does.

She said, “What do you mean it’s not my website, I’m paying for it?”

It’s true, she is paying for it. She’s paying for the hosting on GoDaddy’s servers and for the privilege to use their templates for her design. But she doesn’t own any part of the design itself. So once Lisa stops using GoDaddy for hosting, she loses her website all together. The only thing she can retain is her content. But only if she gets it off “her” website before closing the account.

Most people who use these do-it-yourself services don’t realize that if you decide to host elsewhere, be it for development, service, pricing, etc, you loose your site. So in essence, you’re either stuck with the service they initially chose or they have to start all over when they want to move.

This isn’t a bad situation for a personal or club website. Even for some small, brochure-style business sites it’s fine.

But for any business owner – a coach, a healing practitioner, etc – who wants their website to be a hub for growing their business it’s certainly less than ideal. Not only do you not own your website, it often difficult or impossible to alter the designs you can choose from to accommodate the needs of your growing business. What’s more is that you’re forever held captive by the service you’re paying monthly – stop paying equals no website.

If You’re a Coach, Healer or Other Type of Service Provider, You Must Own Your Website

The bottom line, really, is that as a business owner:

• you want to own your website.
• you want to be able to customize, update, alter and change your website without limitation.
• you want to be able to customize your look and feel of your website to match you so that your audience can get a solid feeling of who you are.
• you want to be able to move your website around without penalty if you have poor service from your host (does happen).
• you want to be able to easily add new content, pages and make edits any time you want – without limitations.

And as I said earlier, you can get a business-ready, fully-functional, easy-to-edit website without spending thousands and thousands of dollars. Want to talk about how, just contact me.

As a Good Coach, I Want to Be Fair

To be fair, there is one advantage to using do-it-yourself services…start up costs. You can often get a website off the ground for a very small investment – usually under $50. This may work well for you if you have little cash flow as you’re starting your business.

If you choose that path, my advice is the same to you as to my dear friend Lisa…Get a professionally designed website as soon as you have enough cash flow to do so. The investment will pay dividends even in the smallest coaching practice. Especially if your designer has the skills to help you develop and execute a web-based strategy for growing your business.

My advice: own your website right from the start. Go through the development process with a designer that can really help you craft your site into a marketing hub for your business. You really can’t measure the gains from working with a professional.

And, you can contact me anytime to discuss your website needs and how they can get met on for your specific situation and budget. And trust me, the best solution isn’t always working with me. The best solution is the one that’s best for you. I can help you with that – even if we don’t work together.

So, have you used a do-it-yourself website service yourself? What was your experience? How did you find it limiting?

Let’s talk about it.

note: image from Alexandra Moreau Photography on Flickr, some rights reserved)

So what is it exactly that separates you from the life coaches or business coaches you see being more successful than you?

While you may think that successful coaches are such because they have some advantage over you – think again. Sure, it happens sometimes that a business coach has the right connections and almost falls into success. Or that a life coach just finds the perfect niche market that’s been waiting to be lead.

But most of the time their success came because of a few simple principles that they practice in their business every day. None of these are difficult to learn. None of them are difficult to do. Yet each of the five steps I list below are essential to having success as a coach. Follow them and you’ll find that you’ll accomplish more than you probably thought was possible!

Step One: Keep your eye on the goal

You know how it goes. Let’s say you develop and market a new coaching program for your clients. When you start, you’re filled with enthusiasm. But time passes and while you’re still happy about the project, but you start noticing the difficult things.  More time passes and you’re no longer enthusiastic at all. However, you keep going because you know it has potential. Finally, you start to question why the heck you are doing this in the first place. Then it happens.  A new coaching project pops up. You feel excitement start to build again, but for this new project instead of your current one. You decide this one will be MUCH better, and jump ship to pursue this new, exciting opportunity. Sound familiar?

Fortunately, there is an easy remedy for this. Commitment!

I know, that seems too simple, but it’s true. Setting clear, realistic goals is essential to your coaching success. As is being committed to completing the journey whatever it takes. If you continually bail out on your goals, you are training yourself to believe that your goals are not important. And as your goals seem less important, you will be tempted to quit before you even start. Instead, set daily reminders about your goals so they stay fresh in your mind and you will stay encouraged to achieve them. Make the resolve to finish what you start – no matter what – and you will be shocked at how much you can accomplish!

Step Two: Manage your work efficiently and don’t procrastinate

If I could only tell you one thing about how to manage your coaching workload, it would be to make a plan and stick to it as much as possible! Proper planning is the key to saving time and getting things done. Without a plan you’ll find that days and weeks go by without you accomplishing much of your goals. Usually your work will suffer. And I guarantee you without good planning your coaching practice will suffer. So prepare ahead of time, ideally the night before. Make a prioritized list of things that need to be done on a day to day basis and resolve to finish those tasks no matter what!

For some people, completing all the tasks on their prioritized list will be easy. However, others may run into procrastination issues. Why do people procrastinate?  Often times, they are trying to avoid a difficult task. It’s no secret that tasks that take longer are less desirable than those that can be completed quickly.

Many people decide to do desirable tasks first, regardless of how important these tasks are. The problem with this is that people sometimes fall into the trap of unconsciously allowing themselves to be consumed by enjoyable “busywork” instead of more important tasks.

Making a resolve to finish the biggest, most important tasks first (enjoyable or not!) will give you a sense of accomplishment that will make the other tasks on your list seem like a breeze. Do this, and you will keep procrastination at bay!

However, others procrastinate for deeper reasons. Sometimes procrastination is due to fear of failure. No one wants to be embarrassed by a lack of knowledge or skills, so it’s easy to try to avoid doing those tasks that make you afraid or uncomfortable. However, it’s important to realize that motivation comes from within. Coming to grips with personal issues is the first step in realizing why you procrastinate. Once you do so, you can start taking steps to chance.

Step Three: Learn from criticism

Let’s face it, it can be hard to hear someone tells us our faults as a coach. But criticism can be much more useful than you may think. If you take the time to listen and evaluate various criticisms, you’ll often find the keys to reaching your full potential as a life coach.

It really is in your best interest to accept the criticism, apply the suggestions, and grow throughout the process instead of allowing yourself to become defensive or upset. I’m not suggesting it’s always easy to do. I struggle with certain types of criticism myself. And none of us like to hear what’s ‘wrong’ with us or our coaching practices. But if you can wade through the difficulty and adapt to the feedback, you will find jewels hidden in the mix.

By learning to accept criticism, you will see yourself grow in ways you never thought possible.

Step Four: Keep a positive outlook

In order to achieve success as a coach, a holistic practitioner or any other sort of service provider, you need to think positively about yourself and your chances for success. Many coaches mistakenly believe that being positive and thinking optimistically is just part of someone’s personality – either you’re born an optimist or you’re not! But this isn’t true at all. Optimism is an acquired habit. It’s a skill that can be learned and developed – and then used to motivate your and your coaching practice forward.

In order to become optimistic and motivated, you need to become conscious of  ’that little voice inside.’ I’m not being smug here. You know the voice. You even could tell me what it says to you sometimes. And I know you’ve pushed it away whenever it made you feel weak or small.

But now it’s time to listen to what it says in situations. Catch yourself saying something about what’s going on. If it’s negative,  immediately stop and put a positive spin on it. So a negative thought like “I don’t know how to market my coaching practice” could be changed into “I can learn how to market my coaching practice.” Try doing this for a month, and I think you will be absolutely amazed at how energized you are about not only your work, but your life in general!

Step Five: Leave time each day for reflection

This is way more important than it sounds. Self evaluation and self reflection is something every coach, every healer and every business owner should be doing on a daily basis. How else can you know whether your day was efficient and successful?

And since it’s so easy to get caught up in the motions of ‘go to work, see clients, come home,’ you want to do something to breakdown the monotony on it. You need to break the patterns of ineffectiveness to create more effectiveness – lack of success to create more success. Truly successful life coaches and business coaches know that reflection is one of the best ways to keep yourself on the fast track to success.

Try this exercise:

At the end of the day, try to reflect back on the hardest part of the day, then ask yourself the following questions:

• What did I learn from that experience that will help me in the future?
• How can I that experience to help improve myself or my future?
• How can I do better next time around?

And really be honest with yourself. If you’ve been screwing off, then admit it to yourself. Then go back through each step and take something you can do from each. Just remember that there is always room to learn and to grow into greater and greater levels of success. Your self reflection time will pay huge dividends in your coaching and your personal life. Not bad when one thing can reach many aspects of your life. Just remember to do it daily – even if only 5 minutes.

To sum up, being a success coach is really not a mystery – not at all. These 5 steps are a beginning. And, they’re a powerful beginning. There’s enough in these 5 steps to double your business in the next 12 months. I’m not kidding about that. You just have to do the steps, use them – apply them to the best of your ability. If you miss a day, then miss the day and start again the next. But don’t leave them behind.

Here’s to all the success you could ever want.

I’d love to hear what you’re doing now as a coach to create the success you want. Something? Nothing? You have no idea?

Let’s talk about!

note: image from m4r00n3d on Flickr, some rights reserved)

Do you know that you’re not really marketing your coaching practice to a target audience, that you’re not communicating to a niche market, and that you won’t find your next coaching clients if you ‘engage a marketplace?’

It’s so true. Yet most of the websites that promote life coaches seem to think that’s exactly what they’re doing – talking to a market or an audience.

Is your life coaching website getting you coaching clients?

If you ask a life coach whether their website is getting them coaching clients – most often the answer is no. I know this for a fact because I teach coaches how to use their websites – really their entire web presence – to build a following and get more coaching clients. And most of the life coaches I work with come to me with website copy that is trying to speak to an audience.

So if you’re not speaking to an audience, who are you speaking to?

Now let me clarify for a moment. I do use terms such as target market or target audience all the time. Sometimes I add purposefully add ‘the people in your target audience’ to a statement. And, every single time I say talk about markets or audience you can assume I’m saying ‘people.’ And to be even more specific, I actually mean talking to a single person – one-by-one – over and over so that you’re really talking to thousands of individual people.

And this, it seems, is where life coaches – and business coaches, spiritual coaches, leadership coaches and just about any other type of service provider – get their marketing all wrong. You’re not talking to a market, you’re talking to people.

Your coaching clients are not an audience, they’re people.

Of course you know this. But do you use it in marketing your coaching practice? Do you think about it when  you’re speaking with a new potential coaching client? And do you keep it in the forefront of your thoughts when you’re making decisions about your business?

If not, you need to. You need to remember, all the time, that you’re talking to people.

People aren’t interested in hearing from businesses.

Are you? Do you want to hear from a business or would you rather hear from a person?

Well, you potential coaching clients aren’t any different. They don’t want to hear from a business. They don’t want to talk to a service provider. And seldom do they seek coaching.

Now that’s not to say that don’t want coaching or that they can’t benefit from working with a life coach. That would be like saying that you shouldn’t eat vegetables because the don’t taste good. That’s not true.

But what is true is that you, as a coach promoting how your coaching service can benefit people, want to know what people want. More specifically, you want to know what the people you can best serve through  your coaching practice want, need and even expect.

Show your future coaching clients who you are

The way to do this isn’t by crafting more enticing marketing messages. It’s not by creating some fancy sales materials or producing some slick product. Rather, you meet people by first being a person yourself. Show them your human side. Let them see that you’re not just a coach who runs a business and wants to get more clients. Instead, show them that you’re a human being who cares about people and want to serve them by helping them overcome their problems and concerns.

And there we find the most important point – meet the people you want to serve – the people you can best serve – where they are. They’ve found your coaching website most likely because they’re seeking answers, wanting help, looking for direction or needing to solve a problem in their life. Meet them in it and then show them the way out. This is what makes an effective coaching website.

Just remember, people are seeking answers and direction, not marketing messages and sales pitches. Meet them where they are.

As a life coach, or any other sort of coach, how are you best meeting the people you want to serve with your coaching practice?

Let’s talk about it.

note: image from caruba on Flickr, some rights reserved)

Most of the time the coaches give me answers that have to do with getting more traffic to my website, getting more people on my list or getting enough coaching clients. The interesting thing is even my other clients – healers, therapists, authors and other service providers – give me similar answers.

While it true that as a life coach you may need more traffic to your coaching website or you need more coaching clients in your practice, it may not be the most pressing problem in your coaching business. And often, getting more traffic to your coaching website isn’t.

But for most of my coaching clients, the most pressing problem can be elusive. This is because usually the most pressing problem in your business has nothing to do with your marketing or generating traffic to your coaching website. Rather it usually has to do with how you actually DO your business.

Think about it for a moment.

Let’s say I could triple the number of contacts you get from your coaching website in the next month (which is possible, by the way). What would happen? Could you actually manage having that many more potential coaching clients contacting you about your coaching services? How effectively would you be at converting these potential clients into actual coaching clients? Or would you end up dropping the ball on a whole bunch of your potential clients?

If you’re like most life coaches I’ve spoken with, you likely believe that more people contacting you means more coaching clients paying you.

Yet, that’s not always the case. More often than not, you need to prepare yourself, your business, your business processes and your coaching practice for this sort of growth. So you need to know how to deal with such a large influx of potentially new coaching clients. Which means to continue to have a successful coaching practice you must have solid systems in place to manage these sorts of situations.

Now how these systems get created is neither difficult nor overly complex. It’s simply a matter of knowing what your business problems are and what you need to do about them in order to grow your coaching practice. After that, you simply figure out how to adjust your already existing business practices to support the growth. But if you don’t make adjustments to how you do things, the growth you experience will likely not be significant and will almost certainly not be sustainable. So if you want to get more clients in your coaching practice, you must consider how you’ll handle not only the coaching sessions, but all the things that happen to gain that coaching client.

So as a life coach, how do figure out what your most pressing business problems are?

The easiest way is through Reverse engineering. Start with the end result. Consider what challenges you’d face if you had double, or even triple, the number of people contacting you about your coaching services, for instance.

Another way to find your most pressing problems is think about the task in your coaching business that you least enjoy doing. It’s pretty likely that you’ll find some issues there. For instance, there was a timein my own business when invoicing my clients was a pain for me. Of course, it presented a huge problem for me that I dreaded doing the thing that got me paid. So I had to look at this and find a new way to invoice my clients – a way that would be easier and much less time-consuming. I found my invoicing solution and now I can invoice clients so quickly and easily that I rarely even think about it, let alone dread it.

So you want to look for the things that aren’t working in doing your business. Find the holes in your coaching practice and fill them. To fill those holes, start thinking in reverse and consider what you’re doing well, don’t enjoy or simply don’t know how to do. Start there. Consider all the steps along the way. Write it all down, turn it upside down and now you’ve got the outline for a plan. Focus on the issue closest to where you are now, and you likely have, at least one of, your most pressing business problem.

Plan your coaching practice for success

We so often tell our coaching clients to plan for success. Why couldn’t that mean imagine the success you want and work backward to where you are today? It’s a little secret – and it works!

What is the most pressing problem in your coaching practice? In your business? And what are you doing about it?

Let’s talk about it!

note: image from tashland on Flickr, some rights reserved)