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	<title>Comments on: Small Business Advice: Are Your Customers Morons?</title>
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		<title>By: Martin Ng</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6928</link>
		<dc:creator>Martin Ng</dc:creator>
		<pubDate>Thu, 12 Feb 2009 04:16:52 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6928</guid>
		<description>If you are giving a speech, audience interaction (accepting that they aren&#039;t morons, and asking them to contribute to the subject ... and recognizing good quality additions) is a great tactic.

This is also a good life tactic - if you accept that other people aren&#039;t idiots, you&#039;ll learn plenty from them. You don&#039;t have to agree with everything they say - but that doesn&#039;t mean they don&#039;t have valid reasons for saying it.</description>
		<content:encoded><![CDATA[<p>If you are giving a speech, audience interaction (accepting that they aren&#8217;t morons, and asking them to contribute to the subject &#8230; and recognizing good quality additions) is a great tactic.</p>
<p>This is also a good life tactic &#8211; if you accept that other people aren&#8217;t idiots, you&#8217;ll learn plenty from them. You don&#8217;t have to agree with everything they say &#8211; but that doesn&#8217;t mean they don&#8217;t have valid reasons for saying it.</p>
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		<title>By: Mari</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6927</link>
		<dc:creator>Mari</dc:creator>
		<pubDate>Sun, 11 May 2008 20:53:13 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6927</guid>
		<description>you said, &quot;But that doesnâ€™t mean every comment Iâ€™ve seen has been a highly intelligent one.&quot; I know sometimes I&#039;ve left less than stellar comments on blogs and have been like, &quot;Oh gods, I can&#039;t believe I said that!&quot; But I quietly slink away and hope nobody calls me on it. LOL

I agree with you though - I think &quot;moron&quot; is in the eye of the beholder. ;)</description>
		<content:encoded><![CDATA[<p>you said, &#8220;But that doesnâ€™t mean every comment Iâ€™ve seen has been a highly intelligent one.&#8221; I know sometimes I&#8217;ve left less than stellar comments on blogs and have been like, &#8220;Oh gods, I can&#8217;t believe I said that!&#8221; But I quietly slink away and hope nobody calls me on it. LOL</p>
<p>I agree with you though &#8211; I think &#8220;moron&#8221; is in the eye of the beholder. <img src='http://dmiracle.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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		<title>By: Dawud Miracle</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6926</link>
		<dc:creator>Dawud Miracle</dc:creator>
		<pubDate>Thu, 24 Apr 2008 05:41:02 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6926</guid>
		<description>&lt;strong&gt;Mi,&lt;/strong&gt;
Personally, I don&#039;t feel anyone truly a moron. It&#039;s an unfortunate word that get tossed around. Everyone has their gifts and their quirks and there&#039;s nothing inherently wrong with either.

What do you think?</description>
		<content:encoded><![CDATA[<p><strong>Mi,</strong><br />
Personally, I don&#8217;t feel anyone truly a moron. It&#8217;s an unfortunate word that get tossed around. Everyone has their gifts and their quirks and there&#8217;s nothing inherently wrong with either.</p>
<p>What do you think?</p>
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		<title>By: Mi</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6925</link>
		<dc:creator>Mi</dc:creator>
		<pubDate>Wed, 23 Apr 2008 23:25:46 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6925</guid>
		<description>&quot;Mi,
Interesting perspective - on both counts. Maybe moron is a perspective thing. Thoughts?&quot;

It is. Two people could probably be thinking that the other is such a moron and they&#039;re not. Or it could be their definition of it. &quot;To each his own&quot; like most people say, I guess.</description>
		<content:encoded><![CDATA[<p>&#8220;Mi,<br />
Interesting perspective &#8211; on both counts. Maybe moron is a perspective thing. Thoughts?&#8221;</p>
<p>It is. Two people could probably be thinking that the other is such a moron and they&#8217;re not. Or it could be their definition of it. &#8220;To each his own&#8221; like most people say, I guess.</p>
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		<title>By: Chadwyck</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6924</link>
		<dc:creator>Chadwyck</dc:creator>
		<pubDate>Wed, 23 Apr 2008 19:02:28 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6924</guid>
		<description>Glancing through the comments above, I agree heartily that we cannot expect customers to be experts in our areas of expertise... typically if that were the case there would be no reason for us to be in business.

What should never be tolerated is abuse from customers/visitors/whomever. That is really the only thing I consider &quot;moronic&quot;.

On the other hand, &lt;b&gt;deflecting&lt;/b&gt; an angry customer&#039;s negative energy instead of reflecting it back to them typically leads to level-headed conversations.</description>
		<content:encoded><![CDATA[<p>Glancing through the comments above, I agree heartily that we cannot expect customers to be experts in our areas of expertise&#8230; typically if that were the case there would be no reason for us to be in business.</p>
<p>What should never be tolerated is abuse from customers/visitors/whomever. That is really the only thing I consider &#8220;moronic&#8221;.</p>
<p>On the other hand, <b>deflecting</b> an angry customer&#8217;s negative energy instead of reflecting it back to them typically leads to level-headed conversations.</p>
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		<title>By: Dawud Miracle</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6923</link>
		<dc:creator>Dawud Miracle</dc:creator>
		<pubDate>Wed, 23 Apr 2008 16:30:50 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6923</guid>
		<description>&lt;strong&gt;communicatrix,&lt;/strong&gt;
If I knew that to be true, would I admit it? You know me...what do you think?

And I have to agree with your last sentiment - for both of us.

&lt;strong&gt;Phil,&lt;/strong&gt;
But aren&#039;t spammers basically morons?

&lt;strong&gt;Olivier,&lt;/strong&gt;
So true. It takes effort to expand your mind to meet a different perspective on things. Sometimes those perspectives can be enlightening, no?

&lt;strong&gt;Home Recording,&lt;/strong&gt;
I haven&#039;t heard of Edward Bono. Definitely going to check him out.

I love the way you broke down communicate - commune - i - cate. Lovely way to think about it.

Tolerance, or even better, caring gets us so much farther, don&#039;t you think?</description>
		<content:encoded><![CDATA[<p><strong>communicatrix,</strong><br />
If I knew that to be true, would I admit it? You know me&#8230;what do you think?</p>
<p>And I have to agree with your last sentiment &#8211; for both of us.</p>
<p><strong>Phil,</strong><br />
But aren&#8217;t spammers basically morons?</p>
<p><strong>Olivier,</strong><br />
So true. It takes effort to expand your mind to meet a different perspective on things. Sometimes those perspectives can be enlightening, no?</p>
<p><strong>Home Recording,</strong><br />
I haven&#8217;t heard of Edward Bono. Definitely going to check him out.</p>
<p>I love the way you broke down communicate &#8211; commune &#8211; i &#8211; cate. Lovely way to think about it.</p>
<p>Tolerance, or even better, caring gets us so much farther, don&#8217;t you think?</p>
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		<title>By: Home Recording</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6922</link>
		<dc:creator>Home Recording</dc:creator>
		<pubDate>Tue, 22 Apr 2008 11:07:15 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6922</guid>
		<description>Dawud, you have scored again!

It is being non judgmental that enables a dialogue, a word that I prefer to conversation.

I am a great fan of Edward D Bono and he is six hats of thinking.  Let me give a summary here which I think will get us to where you would like this topic to lead to:

Under the white hat, everyone is looking for facts, information, what we have, what we need, what questions have we asked, how do we get the information.
Red hat: permission to put forward your emotions, your intuition, without having to justify or explain it.
Black hat is critical: what is wrong, the risks, the downside, why it may not work.
The yellow hat: values, benefits.
The green hat: creative, new ideas, possibilities, alternatives and so on.
The blue hat is the organizing hat: summary, outcome.

Whether it is on a one to one or in a group discussion, ideally speaking this route will enable us to be productive.  Unfortunately, if even one of the participants is say, highly opinionated, and refuses to follow the method, we can end up with egg on our collective face. The rest of the group then will indeed be very justified in calling that individual a moron, though in his or her opinion the rest will be!

If we can train ourselves,  or, more to the point, train the opinionated person/s whether to blog or to just converse with one another, in this structured manner, we can communicate.  That word, is a beautiful one - commune-i-cate. No one ends up being a moron.

Perhaps this also answers David, Mi and Olivier to some extent.</description>
		<content:encoded><![CDATA[<p>Dawud, you have scored again!</p>
<p>It is being non judgmental that enables a dialogue, a word that I prefer to conversation.</p>
<p>I am a great fan of Edward D Bono and he is six hats of thinking.  Let me give a summary here which I think will get us to where you would like this topic to lead to:</p>
<p>Under the white hat, everyone is looking for facts, information, what we have, what we need, what questions have we asked, how do we get the information.<br />
Red hat: permission to put forward your emotions, your intuition, without having to justify or explain it.<br />
Black hat is critical: what is wrong, the risks, the downside, why it may not work.<br />
The yellow hat: values, benefits.<br />
The green hat: creative, new ideas, possibilities, alternatives and so on.<br />
The blue hat is the organizing hat: summary, outcome.</p>
<p>Whether it is on a one to one or in a group discussion, ideally speaking this route will enable us to be productive.  Unfortunately, if even one of the participants is say, highly opinionated, and refuses to follow the method, we can end up with egg on our collective face. The rest of the group then will indeed be very justified in calling that individual a moron, though in his or her opinion the rest will be!</p>
<p>If we can train ourselves,  or, more to the point, train the opinionated person/s whether to blog or to just converse with one another, in this structured manner, we can communicate.  That word, is a beautiful one &#8211; commune-i-cate. No one ends up being a moron.</p>
<p>Perhaps this also answers David, Mi and Olivier to some extent.</p>
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		<title>By: Olivier - 7 laws of attraction</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6921</link>
		<dc:creator>Olivier - 7 laws of attraction</dc:creator>
		<pubDate>Tue, 22 Apr 2008 08:47:03 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6921</guid>
		<description>I used to think the majority of people were morons. Now I realized that they just have a different opinion than mine.
But it is not easy to let go of ones beliefs. Especially when one holds them since a long time. it is a slow learning process.

Olivier.</description>
		<content:encoded><![CDATA[<p>I used to think the majority of people were morons. Now I realized that they just have a different opinion than mine.<br />
But it is not easy to let go of ones beliefs. Especially when one holds them since a long time. it is a slow learning process.</p>
<p>Olivier.</p>
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		<title>By: Phil the Plumbing Course Expert</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6920</link>
		<dc:creator>Phil the Plumbing Course Expert</dc:creator>
		<pubDate>Tue, 22 Apr 2008 05:08:01 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6920</guid>
		<description>I think it would be unfair to say that your readers are &quot;moron&quot;, it&#039;s just that they don&#039;t get what you are trying to say. Like they are leaving useless comments or out of the topic comments. I would consider them as &quot;spammers&quot; not &quot;morons&quot;.</description>
		<content:encoded><![CDATA[<p>I think it would be unfair to say that your readers are &#8220;moron&#8221;, it&#8217;s just that they don&#8217;t get what you are trying to say. Like they are leaving useless comments or out of the topic comments. I would consider them as &#8220;spammers&#8221; not &#8220;morons&#8221;.</p>
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		<title>By: communicatrix</title>
		<link>http://dmiracle.com/conversation/are-your-readers-morons/#comment-6919</link>
		<dc:creator>communicatrix</dc:creator>
		<pubDate>Tue, 22 Apr 2008 04:02:44 +0000</pubDate>
		<guid isPermaLink="false">http://dmiracle.com/?p=398#comment-6919</guid>
		<description>Wait--NONE of you guys ever have morons visit your blogs?

I&#039;ve been lucky in that I haven&#039;t had any for a while. And the ones I did have were more like hit-and-run trolls or Asperger types who just didn&#039;t get it.

So if they count, then yes, I&#039;ve had morons read my blog (albeit not particularly carefully).

Of course, the greatest concentration of morons out there are all the people *not* reading my blog. I mean, what&#039;s up with that? :-)</description>
		<content:encoded><![CDATA[<p>Wait&#8211;NONE of you guys ever have morons visit your blogs?</p>
<p>I&#8217;ve been lucky in that I haven&#8217;t had any for a while. And the ones I did have were more like hit-and-run trolls or Asperger types who just didn&#8217;t get it.</p>
<p>So if they count, then yes, I&#8217;ve had morons read my blog (albeit not particularly carefully).</p>
<p>Of course, the greatest concentration of morons out there are all the people *not* reading my blog. I mean, what&#8217;s up with that? <img src='http://dmiracle.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
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