Comments on: Word of Mouth Marketing: Can It Get You In Trouble? http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/ advice you can use to grow your small business Wed, 17 Mar 2010 22:41:25 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Andrei Istrate http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-38242 Andrei Istrate Sun, 14 Dec 2008 08:57:08 +0000 http://dmiracle.com/?p=395#comment-38242 word of mouth is a very powerful marketing tool, i believe it can get you in trouble, because if you not doing it right, people are unhappy with your service they can spread bad information about you instead of good information. word of mouth is a very powerful marketing tool, i believe it can get you in trouble, because if you not doing it right, people are unhappy with your service they can spread bad information about you instead of good information.

]]> By: Watch anime Online http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-32063 Watch anime Online Sat, 04 Oct 2008 14:39:37 +0000 http://dmiracle.com/?p=395#comment-32063 I dont think that it is a good idea, mainly because woerd of mouth marketing is the main way of marketing of today, ive seen many people market using the word of mouth. Thanks the info I dont think that it is a good idea, mainly because woerd of mouth marketing is the main way of marketing of today, ive seen many people market using the word of mouth.
Thanks the info

]]> By: Luke http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-22490 Luke Mon, 12 May 2008 13:12:13 +0000 http://dmiracle.com/?p=395#comment-22490 How do these issues affect a sites such as Yelp www.yelp.com or BView http://www.bview.co.uk which are based on reviews from customers? As far as I can see Bview is positioning itself as a customer reputation management tool for businesses. How do these issues affect a sites such as Yelp http://www.yelp.com or BView http://www.bview.co.uk which are based on reviews from customers? As far as I can see Bview is positioning itself as a customer reputation management tool for businesses.

]]> By: Dawud Miracle http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21883 Dawud Miracle Tue, 22 Apr 2008 02:09:16 +0000 http://dmiracle.com/?p=395#comment-21883 <strong>Nicole,</strong> But shouldn't deception be illegal? <strong>Widgets,</strong> It is. What do you think is the most interesting part of it? <strong>James,</strong> I've done basically the same marketing my business. Very little effort, time or money spent on marketing. Almost all my business through word of mouth. If you were giving one piece of advice on getting good WOM, what would it be? Nicole,
But shouldn’t deception be illegal?

Widgets,
It is. What do you think is the most interesting part of it?

James,
I’ve done basically the same marketing my business. Very little effort, time or money spent on marketing. Almost all my business through word of mouth.

If you were giving one piece of advice on getting good WOM, what would it be?

]]> By: James Mann http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21865 James Mann Mon, 21 Apr 2008 15:52:03 +0000 http://dmiracle.com/?p=395#comment-21865 As a computer consultant and instructor I went for almost 20 years and never advertised other than by the word of mouth my clients spread around. I always had more work than I could handle, so I love word of mouth. As a computer consultant and instructor I went for almost 20 years and never advertised other than by the word of mouth my clients spread around. I always had more work than I could handle, so I love word of mouth.

]]> By: Widgets For Websites http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21855 Widgets For Websites Mon, 21 Apr 2008 03:01:14 +0000 http://dmiracle.com/?p=395#comment-21855 Very interesting indeed. Very interesting indeed.

]]> By: Nicole Price http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21841 Nicole Price Sun, 20 Apr 2008 04:52:30 +0000 http://dmiracle.com/?p=395#comment-21841 I never thought how word of mouth publicity (or even viral marketing) could be illegal. But i can see that it could really be so and that there is a thin line dividing the right from the wrong. I never thought how word of mouth publicity (or even viral marketing) could be illegal. But i can see that it could really be so and that there is a thin line dividing the right from the wrong.

]]> By: Dawud Miracle http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21882 Dawud Miracle Sun, 20 Apr 2008 03:59:30 +0000 http://dmiracle.com/?p=395#comment-21882 <strong>Home Recording,</strong> Truthfully, I really don't know what to think. I guess Andy would know. If it's worth writing laws about, it must be happening, don't you think? I wouldn't think spam is successful, or telemarketing - but it must be. <strong>Jenna,</strong> Sure, what did you enjoy about it? <strong>David,</strong> It seems social media has made deception more difficult. If you get caught, you get flamed. WOMMA is great. The founders are good people, with good hearts. And I'm, obviously, a huge fan of Andy Sernovitz. Do you have his book? <strong>Chadwyck,</strong> They do - and it's one of the many reasons I love social media so much. We all tend to protect each other and that's really amazing. Thoughts? <strong>JBourne,</strong> I remember that, vaguely. What was the movie? Home Recording,
Truthfully, I really don’t know what to think. I guess Andy would know. If it’s worth writing laws about, it must be happening, don’t you think?

I wouldn’t think spam is successful, or telemarketing – but it must be.

Jenna,
Sure, what did you enjoy about it?

David,
It seems social media has made deception more difficult. If you get caught, you get flamed.

WOMMA is great. The founders are good people, with good hearts. And I’m, obviously, a huge fan of Andy Sernovitz. Do you have his book?

Chadwyck,
They do – and it’s one of the many reasons I love social media so much. We all tend to protect each other and that’s really amazing.

Thoughts?

JBourne,
I remember that, vaguely. What was the movie?

]]> By: JBourne http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21822 JBourne Fri, 18 Apr 2008 21:39:46 +0000 http://dmiracle.com/?p=395#comment-21822 Reminds me of what happened eight or so years ago when a one of the major movie studios created a false critic to have good reviews in commercials and newspaper ads. They ended up getting caught and got into big trouble since they flat-out lied. Reminds me of what happened eight or so years ago when a one of the major movie studios created a false critic to have good reviews in commercials and newspaper ads. They ended up getting caught and got into big trouble since they flat-out lied.

]]> By: Chadwyck http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21821 Chadwyck Fri, 18 Apr 2008 20:43:06 +0000 http://dmiracle.com/?p=395#comment-21821 Well, outside of a few rare exceptions, trying to deliberately deceive customers will only hurt you in the end. Bloggers bite back with a vengeance when they've been duped. Also, there's the Monica Lewinsky/Matt Drudge effect. Someone will find out and they will tell their friends. Even if it's not deliberate, it can be a PR nightmare if you're seen as evil or bumbling. Well, outside of a few rare exceptions, trying to deliberately deceive customers will only hurt you in the end. Bloggers bite back with a vengeance when they’ve been duped.

Also, there’s the Monica Lewinsky/Matt Drudge effect. Someone will find out and they will tell their friends.

Even if it’s not deliberate, it can be a PR nightmare if you’re seen as evil or bumbling.

]]> By: David Murray http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21812 David Murray Fri, 18 Apr 2008 15:40:36 +0000 http://dmiracle.com/?p=395#comment-21812 I think it would be very difficult to deceive the online public these days. To try to trick people with smoke and mirrors, to me, is an act of futility. Just about everything now on the internet can be examined under a powerful microscope and the public no longer plays the fool easily. The grey area’s of “word of mouth” in my mind could fall into the social networks like Facebook, MySpace and even Twitter. Having a profile on those sites, like Target has,could lead to promotion and reviews that don’t necessarily follow the code of ethics. Thanks for the post – I’ve just been learning about WOMMA and it certainly looks like I need to dive into that some more. I think it would be very difficult to deceive the online public these days. To try to trick people with smoke and mirrors, to me, is an act of futility. Just about everything now on the internet can be examined under a powerful microscope and the public no longer plays the fool easily.

The grey area’s of “word of mouth” in my mind could fall into the social networks like Facebook, MySpace and even Twitter. Having a profile on those sites, like Target has,could lead to promotion and reviews that don’t necessarily follow the code of ethics.

Thanks for the post – I’ve just been learning about WOMMA and it certainly looks like I need to dive into that some more.

]]> By: Jenna http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21810 Jenna Fri, 18 Apr 2008 13:58:47 +0000 http://dmiracle.com/?p=395#comment-21810 I enjoyed looking at the link you included. Good post! Thanks for sharing! I enjoyed looking at the link you included. Good post! Thanks for sharing!

]]> By: Home Recording http://dmiracle.com/marketing-your-business/when-can-word-of-mouth-marketing-get-you-in-trouble/comment-page-1/#comment-21805 Home Recording Fri, 18 Apr 2008 11:25:23 +0000 http://dmiracle.com/?p=395#comment-21805 In today's market conditions, I doubt that one can succeed with a false WOM publicity. The only cases where it could work, and has in fact worked is in pyramid schemes. If you have a business of any reasonable size, false publicity simply is too difficult. In today’s market conditions, I doubt that one can succeed with a false WOM publicity. The only cases where it could work, and has in fact worked is in pyramid schemes. If you have a business of any reasonable size, false publicity simply is too difficult.

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