Dawud Miracle @ dmiracle.com

advice you can use to grow your small business

Dawud Miracle
Dawud Miracle - Advice to grow your small business

Working Out The Bugs

written on 8 April, 2008 by admin

Speaking of bugs…who’s that guy up there in the corner? Well, that’s me, of course. You finally get to see what I look like (without having to dig around my bio page).

Well, I’m back. Yeah, I know it’s been a while. But I’ve been pretty hard at work.

You’ll also notice that in my month-long absence, I’ve managed to complete a new design of my blog. My goal was to clear out the clutter so the good stuff would be easier to find.

And while I don’t see this layout as being complete, I felt it was close enough to launch it tonight. What I’d love is your feedback. What do you like and don’t like. What works, what doesn’t. And please, if you run into any bugs, let me know. If you could list the browser and operating system you’re using that would be most helpful.

I’m really excited about the layout changes. I’ve got lots of plans for the coming year - including podcasts and video casts. I’m also working on a customized homepage layout - which I’m in no rush to put up.

[ continue reading & share your thoughts → ]

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Why Your Newsletter Content Should Come From Your Blog

written on 6 September, 2007 by admin

If you blog do you really need a newsletter?

That’s the question I asked the other day which led to an interesting, and in some cases spirited, conversation. I love that we have the space and freedom to openly share our opinions. And I’m grateful that you feel comfortable enough to be open and honest here, in our comment box.

One statement that was made a few times in our conversation is how your newsletter content shouldn’t be separate from your blog content. So should your newsletter articles be different from your blog content?

This is a question that I get asked often. And my answer has evolved over time. At first I thought, “yes, they should be separate.” But now I feel the opposite. Your newsletter subscribers should be able to find your newsletter content on your blog…AND, before they get your newsletter.

Why?

Let’s think about the purpose of an e-newsletter. While it serves many, the main reasons you have a newsletter is to keep in contact with people who have some interest in your business. In doing so you want to give them valuable articles that can help them, build trust and pitch products and services. In other words, your newsletter is about building a relationship.

Yet a newsletter is quite limited in how it does this. Basically, you send it out and it arrives in subscriber’s inbox. They decide to read it or not. And if they do read it, they decide whether they’re going to select one of your offers. That’s pretty much it. The relationship and trust are built through multiple editions and by giving them great content.

But your newsletter can be so much more in building trust and relationship.

Imagine if your newsletter article was only the beginning of a conversation. With it, you simply kicked off an interesting topic that could be discussed, debated and shared easily. You would gain and your readers would as well. And, the conversation would go much further toward building trust with your subscribers.

Well, isn’t that was a blog does?

So forget exclusive content for your newsletter. Your readers likely don’t care if your content is exclusive or not. What they care about is whether the content adds to their life or their business. And if you help them, they’re going to want to get to know you better. And that’s what your blog can do.

Use your newsletter to direct them to the comment box on your blog. Create conversation…build relationships. Let your newsletter become the beginning of an interactive exchange between you and people who are interested in what you offer.

If you’re doing this already, I’d love to hear your experiences. If not, let’s talk about why? And if you’re opposed to publishing all your newsletter content on your blog, I’d love to hear more. So let’s talk…

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What To Do When People Aren’t Paying Attention To Your Blog

written on 30 August, 2007 by admin

one2one-sm.gifDon’t you want your blog to be noticed?

Sure, we each blog for different reasons. Some of us want to express our views or write about something we love. Others of us want make a buck or promote our business. And some just want to share their lives with others.

Regardless of why you’re blogging, it’s likely you’re doing so to get attention.

Now, I don’t mean that in a childish, acting out way. I mean that you want to be noticed; that you’re writing to gain an audience. And you want your audience to so something whether they’re just reading and commenting, clicking link ads or answering a survey. So you want attention - you want to be noticed.

But what do you when suddenly no one seems to be paying attention to your blog?Â

That’s the question that Liz Strauss asked me our latest one2one conversation.

As a blog and business consultant and coach, I get asked questions like this all the time. After all, the far majority of us blogging are doing so because we have something to share. But it’s hard to share when no one’s listening, right?

So what do you do when no one seems to be listening?

First of all, how do you know no one’s listening? Just about every blog that’s been around more than a couple of months sees some traffic - even it it’s a trickle. So people are listening. Okay, so they may not be listening, or even reading, but that trickle of traffic is finding you.

So you need to set criteria for evaluating whether people are paying attention or not. Doesn’t matter what you decide as the criteria, as long as you have some method to measure it. It could be traffic stats or referrals sources. It could be Technorati ranking or number of feed subscriptions. It could be how many comments you’re getting or how many ad click-throughs. Really, it doesn’t matter what your criteria are. Just be sure that it has meaning to you and it can be measured.

Once you have your criteria, you’ll want to begin measuring it. If you’re focused on comments it should be easy because your blogware (WordPress, Blogger, TypePad, etc) will show you comment stats. If it’s traffic, you’ll want to look at your server stats either through your hosting company or a service like Google Analytics. Technorati, feed subscriptions, and click-through ads will all have ways of measuring your what’s happening.

Why measure? Because it gives you a more objective sense of what’s happening on your blog. Sometimes what you sense is happening just isn’t accurate. For instance, if you’re blogging for the conversation you’re probably interested in the number of comments your posts get. So if the number of comments goes down, it tells you that something in your writing isn’t helping your readers create conversation. In this case, you’d go back, look at the posts that have few comments and compare it posts that got more comments. What’s commonly different between them? It could be content, style or wording. Find what’s missing and write your next few posts with those elements in place - and measure what happens.

If your traffic’s dropped, look back at your stats and see why. One place to start is with your referrers. Are you getting the same amount of traffic through your referrers? If not, find out why. Compare the headlines from your most popular posts and those that are less popular - see a difference? Also, think back to those higher traffic times and consider what you were doing then that you’re not doing now. Maybe you used to comment more on other blogs and you’re not now. That’s easy to remedy.

In general, you can almost always measure what’s going on with your blog. After you’ve set the criteria that’s important to you, it gives you a place to spend your time. That way you don’t have to be bogged down with the many aspects of your blog - you can focus on the one to two most important parts.

Probably the biggest thing is to remember that blogging is for your readers. So if you can’t figure out why it seems people aren’t paying attention to your blog, ask your readers. As in a post and elicit comments. Maybe even email a number of readers and create a dialogue with them. They know why they read your blog better than you ever will. And if they like you, most will be more than happy to help. So ask.

The key to all this is to see what works for you and your readers and what doesn’t - or at least what works less well. Blogging is a bit of trial and error - even if you know what you’re doing. Even Darren Rowse is still experimenting with Problogger. So be willing to explore things, try things and see how they work.

Which is what leads me to my next question for Liz…

What have you thought would work on your blog that bombed with your readers? And what did you learn from it?

You know, I’m not just asking Liz, but you too. Let’s see if the comment box can carry two conversations - one about what to do when people aren’t paying attention to your blog AND the other around what have you tried that’s bombed with your readers.

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All I Want To Do Is Leave A Comment

written on 10 August, 2007 by admin

mouth.jpgHow many times have your read a great blog post and have wanted to add a comment, only to get to the bottom of the page and find that you have to login?

I don’t login. Which means, I don’t leave a comment. Which means, no conversation and little chance at building a relationship with that blogger.

I think this is a bad idea. So do others. Forcing people to login to your blog just so they can leave a comment is ridiculous.

Think about it for a moment… If you write a blog post, you want people to read it, right? Otherwise, why write it? And if you offer comments at all, you’re probably interested in getting some sort of feedback, right? Otherwise you’d be like Seth Godin and not do comments at all.

So why would you make it difficult for me to leave a comment on your blog? Why would you force me to register and login? All that does is setup a number of barriers between you and I; your post and my commentary. Your making me take extra time just so I can share my thoughts on something you wrote on your site. Where’s the benefit for me?

If you have a business blog, think about the message you’re sending. If you’re making it difficult for me to interact with you on your blog, how else might you make our interaction difficult? How important will I really be to you as a client if I’m not that important as a blog commenter?

As you can tell, I think it’s poor judgment to make commenters register and login. There’s really no benefit for the commenter. It’s bad enough they have to fill-in a form each time they leave a comment on my blog. But at least they have the freedom to include what they like.

I’ve ranted on about this, what do you think? Do you comment on sites that force you to register? Do you force your commenters to register? I’d love to know why. Maybe there’s a reason beyond what I’m looking at. Or maybe it’s just a bad idea. Let’s talk about it…

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Should I Date My Blog?

written on 31 July, 2007 by admin

datingblog.jpgI love my blog.

Whenever I have something on my mind, it listens. If I need to explore a business idea, it patiently let’s me fumble around until I get it. If I’m down, it picks me up. And if I’m feeling inflated, I know it will bring me back to earth.

I love my blog. It’s a life-long friend I can really trust. But should I date my blog? Won’t that mess everything up?

Some, like Rory Sullivan, Kevin Mulldoon, George Manty and Google’s Matt Cutts think dating your blog is a necessity. Rory’s opinion is that dating:

“…makes the material seem timeless.The problem is with the word “seem”. Removing the time stamp is a trick, a gimmick.”

Yet, there are some, like Steve Pavlina, Dan & Jennifer, and the folks at Freelance Switch, that feel it’s unnecessary to date your blog. Daniel Scocco quotes Darren Rowse, who recently stopped dating his Digital Photography School blog, as saying:

“If the content is timeless and not ‘newsy’ in nature I think that removing the timestamp from a blog is a very worthwhile thing to do.”

And Maki, of DoshDosh fame, has also removed in the same post is quoted as saying:

“I don’t really have a concrete reason why I removed the time stamp, except that it doesn’t make the blog posts look dated. Going without dates also affects your marketing potential. For instance, it might make it easier to promote material on social voting/bookmarking websites.”

If you take a look at DoshDosh you’ll see that Maki had decided to date his posts on his homepage only. He doesn’t date his individual posts, however.

Personally, I like Maki’s approach. I just wonder - is it fair to my blog to only date it on the homepage?

What do you think?

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The Part of My Business I Look Forward To Doing More Of…

written on 17 July, 2007 by admin

Continuing our one2one conversation, Liz Strauss asked me (and you):

What’s the the part of business, besides relationships, that you look forward to doing more of?

one2one-sm.gifOkay, so here’s how I read your question…”what other part of business, besides building relationships.” I hope this is what you meant, because my entire business is about relationships. From how I market to how I work with my clients, what I see in my business IS relationships.

But I can look through building more and stronger relationships at aspects of my business. So that’s what I’m going to run with.

I’ve been building websites for more than a decade at this point. So it’s mostly what I’m known for. It’s also the easiest way people can describe what I do to their friends, clients and colleagues. So more often than not, I get calls about website design.

What ends up happening, however, is that the people soon find out that I do so much more than most web designers. They learn that I understand business development, marketing, product development, copy editing, etc. And often, they hire me to consult and coach them while we’re working on their website.

So really, I’m really a born teacher. I know that sounds like a vast, presumptuous statement. Yet at every point in my life this fact has been mirrored back to me. In elementary school I used to show my classmates how to do math problems when they didn’t get it. As a baseball player I could spot mistakes in a teammate’s swing and help them feel the correction. Even when I had a private healing practice I would somehow find a way to explain complex spiritual concepts in a way that people just understood.

Even as a web designer, I’ve been very successful at making the technical easy to understand - even a neophyte. This gives clients the power to make their own, informed decisions about their business.

So like you, Liz, I am a teacher. I’m a teacher and I love to solve problems. And this has led me to doing more consulting/coaching/educating-type work. I love it. And it’s opened up a whole new part of my business.

Now people don’t have to need a new website to work with me. They can hire me to help them with any number of projects or aspects of their business: from service and product development to marketing, increasing traffic and building relationships to branding, utilizing a newsletter to just plain problem solving.

And best of all, they can hire me to help them learn how to use social media - blogging, social networking, etc, - more effectively, to grow their business or to increase the visibility of their blog. That I’m doing already with a handful of clients.

So that’s what I want to do more of…coach people to a more rewarding and successful business, consult with people to solve their business problems and educate people on how to do anything they need without being dependent on me. Does that make me a coaching strategist? Maybe.

So Liz (and you, reading this, too), speaking of strategy:

What do you feel is necessary to create an effective strategy to promote a business?

If you got this far, I’d love to hear your answers to either question. Join our one2one conversation in the comment box below.

And if you need some help with your business, let’s talk about it.

What I Do In The Back Room Behind My Blog :: a one2one conversation

written on 12 July, 2007 by admin

one2one-sm.gifLiz Strauss asked me, Dawud, “When I go to your blog I get the feeling there’s a back room behind your blog where you work. What work do you do there?”

And so kicked off our one2one conversation.

So what am I doing behind my blog?

When I’m not rubbing the swollen feet of my pregnant wife, chasing around my two young kids, or working on our kitchen remodel, I can usually be found parked behind my Mac Pro plugging away at work.

The work…of course, I design websites - for about a decade now. But more often I coach my clients to use their websites to grow their businesses. So you could say I’m a web designer - plus.

What I do is bring together knowledge of the internet, web coding, design and usability with the skills of a business coach, marketing strategist and just, plain overall problem solver. Basically, if you’d like to solve your business problems through the internet or take the next leap in your already successful business, I’m your guy.

The past year or so, I’ve been spending more and more time coaching and consulting with people on how to use social media (blogging, social networking, social bookmarking, etc) to expand their reach, grow the conversation and build a community around their business.

Liz, as you already know, I’m all about helping people. That’s truly what makes my heart sing. Thus, the way I see my business is that I help people uncover, develop and grow their dreams. Everyday that’s what I do with every client - step-by-step.

The truth is - I really love people. And I get such joy out of seeing people who are struggling begin to touch peace, happiness, beauty and love. Yes, I’m a sap too. But it’s literally what moves my being. For a while I helped people through alternative healing. Now, I guide my clients to similar outcomes through their business.

I could go on and on because I really love what I do. But I won’t. Why? Because I’d like to leave some space to hear from you…what do you do in the back room behind your blog?

And since this is a one2one conversation…to Liz (and you too…):

What’s one, core thing that makes your heart sing? Could be anything. But something that really blows your heart wide open.

If you’re reading this, I’d love to hear your answer too.

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