Business is not just about what you do.

Yet, as business owners, we spend so much of our time focusing on how to do what we do better. We read, we blog, we train, we attend workshops and conferences, go to events, network and so on. All under the guise that we can gain some edge in how we do what we do.

But what if the edge isn’t in what we do for our clients and customers?

My grandmother buys a new car every four years. And for the past three decades, she’s been buying her cars from the same guy at the same dealership. Is it because the Buicks they sell are somehow better than the Buicks at other dealerships? Or maybe it’s that this specific salesman does his job better than the other salesmen do.

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Business is about relationships. Relationships are about people. So it should be obvious that people do business with people, not businesses.

Yet I’m always surprised how many small business owners miss this. Somewhere in all their efforts to develop their business plan and marketing strategy they seem to forget that it’s about the people.

Maybe it’s using terms like target audience or niche market that somehow dehumanizes their thoughts, I’m unsure. Or perhaps it’s the way we think about business in general as being a cold, cut-throat world where business owners are always trying to gain an upper hand on the competition. I know it’s hard to see people when we’re thinking like that.

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Want To Increase Sales? There’s almost limitless methods for doing so. And all those methods boil down to one thing:

Be in front of your audience when they need you.

That’s it. That’s the key to increasing your sales. Think about it, when you’re at a restaurant, do you care with the bathroom is? Not til you need it, right? Or an ATM. You likely pass dozens of them every day and don’t notice them, right? But what happens when you’re out of cash? Every ATM comes into focus. What’s more, you might scurry to find one.

So many small business owners don’t consider this when they market their business. They work hard on their vision and business plan. Then they focus on their offer and how best to communicate that offer to a target market. Ideally, they’re wanting to position themselves as an expert in a select niche market.

But no one cares that you’re an expert until they need an expert. In other words, no one cares that you can solve a set a problems until they are faced with those set of problems. Then, they go out and look for a solution.

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A number of the clients I work with blog. Either they want to get started and need to learn how or they’re already blogging and want to make a greater impact with their blog.

But one thing is similar between almost every client…they somehow see their blog as their business. I’m not sure where this developed exactly, but I see this all over the web as well. Perhaps there’s a misunderstanding between those who have made money blogging and those who want too.

But a blog is not a business. Blogging, in it’s own right, is no more a business than your gasoline is a car. Sure, the car and gasoline are forever linked, even dependent on each other, but you’re not going to step inside a can of gas and make it to the grocery store.

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According to some, email marketing is dead because of beefed up spam filters. Others say that interruption marketing - where you’re life is interrupted by some marketing pitch has reached the end of its effectiveness. Email marketing is definitely a part of interruption marketing.

But what’s the truth? Have we reached a point where we should dump our email lists and find other channels to market through? Or is email marketing still as viable as it always has been?

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What does it take to have a successful blog for your business?

Denise Wakeman of Blog Squad fame asked that question of Chris Garrett. The conversation that grew created a bed of blogging tips. Watching the interview (5 1/2 minutes) Chris makes it pretty clear that a successful blog, like a successful business, is built on planning, focus, clarity and knowing your audience.

Whenever a client or prospective client ever asks me about marketing, I always begin my answer by finding out what they’re clear (and unclear) about in their business. I’ve learned the hard way of the years that you can only market, hence you can only sell, that which you’re clear about. And the greatest clarity I’ve found has come through understanding what problems my prospective clients face.

From the interview…

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First off, I love Christine Kane - the person and the musician. Though, truthfully, they really seem to be one and the same.

Anyhow, I find Christine’s music full of witty lyrics (free song download) and tons of emotion - like she’s singing from her soul. I’ve only seen her play live twice - once on a rocking boat. And each time at least one of her songs has brought tears to my eyes (no kidding). Spending time with her it’s obvious she’s found an inner peace and a grounded depth that gushes through her personality.

Yeah, I could go on. But let’s leave it at - she’s quite a lovely person and an excellent singer/songwriter. If she’s playing near you, it’s worth a evening to see her play.

Beyond Christine’s music, however, you’ll find a savvy and knowledgeable a niche marketer. She’s learned over the years that she can serve an audience’s needs while maintaining a music career. And like any niche marketer, she’s had to learn how to position herself correctly to reach a market who’s interested in her. In other words, she makes is more possible for people who like her type of music to find her.

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