You’d probably agree with me that it’s certainly not wise to hurt your customers or potential customers. That seems pretty clear, doesn’t it?

But what about the people you work with or who work for you? Is it okay – is it appropriate – to hurt, abuse or cause your staff, peers or partners to suffer simply because they work with you?

Hopefully we all know the answer to this question as well. That’s why I’m a bit perplexed this morning from an email I got yesterday. The email as interesting in that I was being blamed for giving someone’s former boss ‘carte blanche’ to be abusive. The writer of the email referred to my post Why Being Unreasonable Can Lead To Success.

In the article I propose that to build a successful business you need to be willing to drop conformity and strike out on your own path with your business. I compare running a business to my many backpacking trips where I’d hike on trail until I got a feel for where I was. Then, I’d get off trail and explore sights unseen by most. Here’s an excerpt:

…Be willing to cut your own path. At the very least, explore off trail. Don’t just be a follower who adapts his or her self to the conditions that already exist. Rather find your independence, become your own leader and make the conditions that surround you work for you and your business.

What I’m saying is own your business. What that means is be the person who makes the decisions. Use the knowledge you gather from any source – coaches, books, seminars, teleclasses, trainings, etc. Learning it. Then use it to cut your own path in business rather than just following along with what you’re taught.

So nowhere in the article am I referring to being abusive, unkind or impolite with anyone. If you’re not kind to the people you work with and for (clients & customers included) then you’re making a terrible mistake. Successful businesses are built on the foundation of sound, caring, mutually beneficial relationships. Relationships that are nurtured for the benefit of both people. From what I’ve witnessed again and again not nurturing relationships is business suicide.

Whenever I’m in a relationship with anyone, regardless of their position, I’m trying to remember that what comes out of them is from them. For the most part, the circumstances that cause any sort of reaction are irrelevant. What IS relevant is how we respond to the circumstances. Whenever someone does something we don’t like, we have a choice. The choice is to respond to them with cruelty or with kindness. And the is true in every situation in our business … and our lives.

So have you had these sort of experiences where a boss, a partner or a colleague is unkind or abusive? Or have you had clients like this? What have you done about it?

More over, what importance do you put on nurturing relationships in  your business? How is that importance viewed by others?

Let’s talk about it.

(note: image from Bhernandez on Flickr,  some rights reserved)

Yet if you run a small, independent business, the economy has far less impact on your business than you think. So you’re likely not facing the doomsday that’s being talked about with every newscast and editorial.

Unless you believe you are. But remember, as a service provider, you have much more opportunity in these times than corporations do.

You see, all this talk about financial meltdowns, depressions, and layoffs are mostly affecting corporations – at least at this point. Sure, job losses and home foreclosures are bad things. I, for one, don’t want to see my friends and their families suffer. But there are millions of us out out here who aren’t working for corporations. And most of us aren’t serving corporations either. Our clients are other small business owners, other service providers and the like.

What this means is that you’re much less affected by what you’re hearing about on the news than the guy working for Ford or GM. As an independent business owner, your job is secure if you make it that way. Even if you’re, say, a corporate coach who’s working with large companies, you can still have a great deal of control over how successful your business is – and especially in troubled economic times like these.

The key is to first not get scared. Turn off the TV, stop listening to analysis on the radio and just pass by those articles in the newspaper. In other words – stop buying into all the titillating stories about how we’re heading for a depression worse than the 30’s. We may be – and I’m not saying don’t pay attention to what’s happening. Just stop listening to all the scare tactics that keep you from focusing on the growth of your business.

Everyone with half a business sense knows that it’s during an economic downturn that you have great potential to increase revenue and grow your business. But you have to have a strategy for doing so. And the strategy often means looking at your business, your customers and clients and your revenue model with fresh eyes. See the changing market for its benefits. For instance, there’s less money being loaned right now by banks – so don’t rely on borrowed money. And remember that a good portion of your competition does. Tighten your own belt a bit to stay out of debt – but don’t tighten your spending to the point of loosing business.

I ranting now, I know. But the thing to realize is that during a repressed economy like the one we’re facing now there are tons of opportunities – if you choose to see them. Be bold in looking for them. Be bold in taking them on. And be bold in knowing that you have a chance to grow your business while many others are shrinking.

Just be smart. This is not a time to overextend your business. And it’s not a time to take risks that bet the farm like you may have in the past when a loan could bail you out. Be smart – meaning evaluate everything you’re doing in your business. Look for places your can be more productive and more efficient. Look at your costs and make sure you’re getting a return on what you’re spending.

And more than anything, evaluate your market. Not only yours, but others as well. Begin thinking of your business from the point of view of your audience. What are they likely dealing with in these times? How can your business help them get through? Look for opportunities inside the problems people are facing. And attach your business solutions to those problems. Then get out there and let people know that you can help them solve the problems they face.

In other words…define and refine your niche market and how you’re positioned to the people in your niche market. Be bold, yet be smart. Find the new opportunities and be bold in claiming them. Yet be smart in how you go about it. Think it, plan it, do it and measure your results. Then do it again. And you’ll find your business growing – while others fade.

How are you dealing with this economic crisis? What will you do if it gets worse? Are you positioning your business to take advantage of the downturn? How?

Let’s talk about it…

And if you need help clarifying your niche, positioning yourself effectively, or figuring out how to grow your business right now, then you’re welcome to a free consultation with me where we can talk about how to solve the problems you’re facing in your business.

(note: image from fabiogis50 AWAY TILL 2/11 on Flickr,  some rights reserved)

Let’s talk about it

Just the idea of it makes your stomach turn a bit. It seems dishonest and dirty. And you’ve convinced yourself that it’s pretty much unnecessary to sell. Somehow you can get more clients and customers without having to deal with all that selling stuff.

But how? How do you encourage more clients and customers to buy your products and services without selling to them? How can you grow your practice, increase your revenue and grow your small business and be apprehensive to selling what you produce and offer in your small business?

Perhaps you don’t have to be apprehensive to selling. After all, you’re selling all the time.

That’s right. You’re selling all the time. As a matter of fact selling is second nature to you. How do I know this? Because you’re a person. You’re a person with ideas, thoughts and opinions. And this is what you sell all the time without even realizing it.

Think about it. Why do you share your knowledge? Why do you offer your opinions? Isn’t it because you have something to share or add to a situation or conversation? And when you do so you’re selling. You’re selling your ideas, your opinions, your perspectives. And you’re doing it all the time. I’m doing it right now.

So if that’s the case, why do you think it’s so easy to sell your ideas in a conversation while it’s difficult to sell your offerings to your prospects?

I think it has to do with money. Often, when you’re engaged in a conversation and you’re sharing your perspective on a topic there’s no money involved. Now there may be other currencies such as what people think of you, but something changes when money is involved. Why do you think that is?

So do you think selling would be easier if money wasn’t a part of it?

If so, I say, then, don’t make it a part of how you engage with your prospects. Make the conversations about them – their problems and how you can help them solve them. Make money the just part of the agreement if they’re a good fit for you.

In other words, take the pressure off to feel as though you need to justify what you charge for your offer. The price only really matters if you’ve illustrated to them that your products and services can help them. Otherwise, price is moot.

Don’t you think?

How do you feel about selling in your business? What have you done to overcome it?

And what else do you think stops the natural flow of selling other than money?

I’d love to hear about it.

(note: image from Lorna87 on Flickr,  some rights reserved)

Larry’s work was extraordinary. But while he managed a few customers in those first couple of years, he was barely making a living. It was just too hard to find people who really wanted a custom table.

Yet, for Larry, his heart wasn’t in it. He enjoyed the design and the crafting of these pieces of art, but he wasn’t sure this was his calling.

So he moved back to Ann Arbor from Seattle and began a home renovation company with a long-time friend. They niched themselves doing upscale remodels and additions and made their focus about quality and customized solutions. Larry did the design and custom woodwork – banisters, closets, trim work, etc. Yet he excelled in designing and remodeling kitchens and bathrooms.

I went with Larry once to a job site. It was amazing to watch him walk around a kitchen and develop a layout. In minutes he could come up some incredible ideas. I once asked him what he saw when he walked into a space. He told me that he completely ignores what’s there. He pictures the room completely empty – no cabinets, no appliances, no sink, etc. Then he considers where the doors and windows are and how the family will use their kitchen. He also takes into account unique features and shape of the space he’s in. Then he just imagines where things should go. The sink needs to go here, the stove there, etc. It’s remarkable. The day I went with Larry he had the outline for a design mapped out in about 15 minutes.

Now he’s working with $150,000 and more kitchen remodels, so people are spending good money. So he takes measurements, talks to his clients, and then enters all the room information into a computer program that generates a three-dimensional representation of the room. Then he begins placing the cabinets and appliances as he imagines them. This way he can show his design to his clients. It’s pretty neat.

Anyhow, Larry has designed some absolutely beautiful kitchen out of what was once ugly, unusable space. The project I went with him on, he opened a wall and found a chimney made of old brick. His team cleaned the brick, glazed it and made it the centerpiece of the design. When finished, it was stunning.

What’s happened for Larry is he found what he loves doing. He loves taking spaces in people’s homes and redesigning and then building them so they become the most loved rooms in the house. We had lunch after I visited the job site with him. We spent an hour talking about design. As he paid the check, I told him, “you’re not a woodworker, you’re a designer. It’s just you have the skills to create your designs.”

He’s never thought about it that way before. He’d always thought of himself as a woodworker. So he stopped and thought about it…”you’re right,” he said, “Boy that changes things a bit, doesn’t it?”

And it did. He began marketing himself, and hence his remodeling business with is partner as a design firm who could also build. Pretty rare combination. Yet it’s making them more successful every year.

Plato once said, “All things will be produced in superior quantity and quality, and with greater ease, when each man works at a single occupation, in accordance with his natural gifts, and at the right moment, without meddling with anything else.”

Larry has definitely found how he can make a living, a pretty good living, from his natural gifts. How are you using your natural gifts in your business? How do your gifts give you an advantage in the marketplace?

And if you’re not fully using your natural gifts, or if your not doing what you’re naturally great at, why?

Let’s talk about it.

photo courtesy of Meadowlark Builders.

Walk through any supermarket here in the U.S and you’ll find tons of choices. Want a simple can of soup, you have to wade through 15 different brands of chicken noodle. Or toothpaste, or cereal, or ice cream. Heck, we even have to make a choice between ketchup brands.

Now choice may be good. I know I appreciate having a choice of certain things I need, use or enjoy. And I know I’d be upset if someone took away Breyer’s ice cream and made me buy from only one brand.

Yet, according to Barry Schwartz, choice is a paradox. While it’s great to have options, he’s observed that options often lead to bad decisions, dissatisfaction in what’s been chosen or a paralysis to taking action. As Barry observes:

“…maximizers want the best. The problem that needs to be solved is what’s the best jeans, the best restaurant, the best place to go on vacation, the best marital partner – everything. Yet that requires a search of all possibilities which is…impossible.”

“satisficers aren’t looking for the best, they’re looking for good enough and good enough can be very good, it doesn’t mean people have no standards. But it means they don’t feel the need to do an exhaustive search. They just keep looking until they find one thing that meets their criteria and then they choose it.”

Consider that’s been said here: that while choice may be a good thing, it’s not always the best thing. It’s being suggested that people are tired of so many choices and that it can even paralyze them from making decisions.

So think about it from the point of marketing your specific products and services to your specific target audience. When they visit your website, what do they see? What choices do they have to make? Are there too many? Could it be that in an effort to show people everything we do that we paralyze them from taking action on something they need?

Further, how could you offer your prospects fewer choices and still grow your business?

What are you thoughts? Let’s talk about it.

And if you have a story about being overwhelmed by choice, please toss it in the coversation.

(note: image from ::: Billie / PartsnPieces ::: on Flickr, some rights reserved)

But to be successful, you’re ultimately not the decision maker. And if you want to be successful, you shouldn’t be.

I know what you’re thinking (other than this Dawud cat is crazy), “Then who makes the decisions if I don’t?”

Your market does, of course.

You can sit back everyday, all day and make decisions about where to steer your business. Sure you decide what emails to respond too, what phone calls to take, and where to put your marketing efforts. You decide to develop this product or refine that service or to build this relationship or that one.

But there’s one thing about your business that you can’t decide – who buys. You simply don’t get to decide who buys what your products or services. While you can choose who you try to market too, you can’t control who actually spends money on your offerings. Each and every individual in your market decides that for themselves.

So many business owners have this backward. They think that all they need to do is create some product, market it to the right people and they just buy. That can work. But it’s like shooting fish in a fast moving river; the audience rushes by as your marketing tries to catch their attention long enough to slow them down, giving you a better shot.

Wouldn’t it just be easier if you knew what the fish wanted and built your products and services around that? Then you could give them what they’re looking for. Do that and some can be into a still pond (think big barrel). In the still pond you let them slow down, relax and rest a bit – all while listening to what you have to offer them. Effectively, you’re now able to take your shots at the fish who are interested in being there.

Smart business owners understand this so they don’t waste their resources and time shooting at the fish rushing by in the river. Instead, they craft their offerings around what their audience actually wants. This changes marketing from yelling to the mass of people rushing by to having a conversation with a small niche who need what you have to offer.

The successful business owner knows that it’s the people who make up the marketplace that ultimately decide. The audience is the decision maker. The only decision you need to make is whether to listen to them or not.

Are you listening to your target audience? What are they telling you they need? And how can you fill that need?

(note: no fish were harmed or injured in any way during the writing of this post. The author (that’s me) does not specifically advocate shooting fish whether in a river, a pond a barrel or any other locale. And if you select to use a firearm for any purpose, please get proper training.)

(note: image from SubyRex on Flickr, some rights reserved)

Yet, as business owners, we spend so much of our time focusing on how to do what we do better. We read, we blog, we train, we attend workshops and conferences, go to events, network and so on. All under the guise that we can gain some edge in how we do what we do.

But what if the edge isn’t in what we do for our clients and customers?

My grandmother buys a new car every four years. And for the past three decades, she’s been buying her cars from the same guy at the same dealership. Is it because the Buicks they sell are somehow better than the Buicks at other dealerships? Or maybe it’s that this specific salesman does his job better than the other salesmen do.

Certainly he does, to some degree. But I’ve spoken with him, he’s not the most knowledgeable salesman on the lot. He’s not the best dressed or most polished either.

Yet my grandmother keeps coming back. She won’t even consider buying from another salesman, let alone look at a different make of car.

I’ve asked my grandmother about why she keeps buying from him. Her answer is a simple, “I like him.” Now she doesn’t mean that in any flirty way. I’ve been with her when she’s bought a new car and there’s no weird flirting going back and forth. It’s just that she likes him.

And in their interactions is a little known secret to business success and customer loyalty – feeling. It’s not what you do that’s important with your clients and customers, it’s how they feel about what you do that’s important.

Let’s say that again:

What you do isn’t nearly as important as how it makes your clients and customers feel.

Would you say that’s true in your business?

If it is, why do you think most small business owners spend much of their time on the other?

(note: image from Storeyland on Flickr)

This is one of the questions that every business owner needs to be asking themselves all the time.

Too often, we focus so much on developing our business that we forget why we’re developing our business in first place. Sure, we want to make a profit – that goes without saying. Yet the most likely reason any of us got into business is because we believe we have a unique and better approach to solving a people’s problems.

Take a moment and think about all the products you see advertised in mass media. Each one tries to solve a problem. Think about Gatorade, IcyHot or Midol and I’m sure you can tell me what problems each can solve for me – even if you haven’t used the product yourself.

Sure, each of these products have massive marketing budgets, catchy slogans and world-wide mass appeal (what women doesn’t want relief from her symptoms around her period). Yet they’ve also clearly communicated the problems each can solve. And they do it so well that you’d have no problem explaining to someone else that IcyHot can relieve muscle pain.

But what would your clients and customers say about your business? Is it clear what problems you can help them solve? Not just clear to you, but clear to them. And clear enough so they’d have no problem explaining what you do to someone else?

If they don’t know, why would they work with you in the first place? And if your clients can’t explain how you’ve helped them, how can they tell their friends?

That’s right. If you’re the business owner – it’s not about you. So, then, who is it about?

It’s about me – the client, the customer, the patron, the prospect – whatever term we want to use to mean, “who you’re in business for.” If you’re blogging, it’s who you’re writing for. You know, the people who read and comment on your blog posts.

Yet, so much of the copy I see on the web isn’t focused on me and my needs at all. Rather it’s focused on the business and, truthfully, their needs.

Think about the sites you’ve seen. More often than not they say things like, “We can do this,” or “Our services blah, blah,” or “We have 50 years of experience.” Then there’s my favorite – “our mission is…”

As a consumer, I don’t care about your mission. I don’t care what about what you do, your services or your decades of experience. I care about me. I want to know what’s in it for me. How can knowing you benefit me? What can you do to help me?

If I’m ‘in the market’ for something, it’s likely because I have a problem. What I need is a solution to my problem. And if I’m visiting your website, I need to know first that you understand my problem and, then, second that you can help me solve my problem. But I can’t know you can solve my problems unless you tell me so.

I was going to write some tips about how to create a more customer-focused marketing message. But I’d rather have that conversation in the comment box because I really want to hear your ideas. So…let’s talk.

Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies Get People Talking, states that around 80% of online shopping time is spent researching products (and services) rather than buying. And 77% of online shoppers will read reviews before making a purchase.

So obviously what people think about you and your business is very important to your success. And with blast and interruption marketing being less and less effective, what people are saying about you becomes even more important.

In Andy’s book he says, “Traditional marketing is no longer the safe way to go. It may make you more comfortable, but it is becoming gradually less and less effective… It’s time to focus on making customers happy – earning their trust and respect and getting them talking about your stuff.”

So how do you get your customers and clients to talk about you and promote your business? Well, first, “Happy customers are your best advertisers.” (from Andy’s book).

But I go a step further…I say get your clients to fall in love with you.

Think about what happens to you when you fall in love. You’re giddy and excited. Your face carries a perpetual smile and your stride has a bit more bounce to it. And when you’re in love, you can’t help but telling people about it. Especially your friends.

That’s exactly how you want your clients and customers to feel from their work with you. You want them to leave your meetings excited, hopeful and with a bit of bounce in their stride. Then you’ll be the topic of conversation when your client talks to their friends.

So how do you get your clients and customers to fall in love with you? Here’s 7, rather easy, ways to begin:

1. Be nice
   Above all things, if you’re kind, polite and compassionate, they will feel it. And they’ll internally compare how they feel interacting with you with how they feel with others. It’s subtle, but it makes a huge difference.
2. Be fully attentive
   Whenever you’re interacting with a client or customer, put everything else on hold. If things come up during a meeting, write them down so they don’t get in the way of your being fully present. You know when someone isn’t fully there with you – and your clients do too.
3. Exceed their expectations
   Whenever the opportunity presents itself, take the extra step. Doing small tasks that have little impact on your time can pay huge dividends in how your clients see you. Going above and beyond creates a ‘wow’ affect. It makes them feel like they’re the most important client to you. And that’s what they’ll talk about with others.
4. Listen to what they’re really telling you
   People don’t always do a great job saying what they really mean. Listen to their words, AND listen to what they’re saying between the words. When you answer the unspoken questions and concerns your clients will trust you even more because they’ll feel like you really ‘get them.’
5. Help them understand how
   People have hired you or bought your products to help them solve some problem in their business. So make sure it does. If they don’t understand how to use it, they won’t and, in turn, you won’t succeed either. They have to be successful for you to be successful.
6. Always follow up
   If you say you’re going to do something by a certain time, do it. Do it earlier, if you can to exceed their expectations. And if you can’t do it on time, let them know as soon as you do. If you keep your clients well informed, it will go a long way to building respect and trust.
7. Stay in touch
   Even after you’re finished working directly with them, stay in touch. Give them a call or send an email that specifically asks them how they’re doing after working together or buying your product. Trust me, this will be a very pleasant surprise. And, it can give you valuable feedback as well.

Here are but a few ways to make your clients fall in love with you. Put them in action and you’ll have raving fans who want to tell everyone they know about you.

I know I haven’t covered all the ways to make your clients fall in love with you. So let’s talk about it. What’s worked for you? What hasn’t? And what have I left out?

“May I help you?”

… is almost a useless thing to say.

If you want to end a conversation with a teenager, just ask, “How was school today?”

If you want to end a conversation with a customer, just ask if you can help. Instead, ask, “can I get you a hot drink?” or “what’s the worst thing about your insurance company?” or “one slice or two?”

I couldn’t agree more. You see, your clients/customers/patrons don’t often know what they need. They only know something isn’t working – which is why they’re searching for you in the first place.

If you ask them what they need, they’ll likely give you answer. But that answer will be pointed directly into the problem their facing. It’s highly unlikely it will lead them to a solution. Otherwise, they wouldn’t need you.

It’s much more effective to first listen to their story a bit and then ask specific and pointed questions that will help you identify further their need. The best questions can even get them thinking about the solution as though they thought of it themselves.

I find this the most effective method, when it works. Why? It puts the client back in power over their business. And ultimately as a coach or consultant that’s what you want.

How do you engage your clients/customers that unveil the solution?�

All the work I’ve ever done has been about caring for people and people’s needs. When I was a waiter, I took care of people’s dining experience. When I was buyer at a large outdoor clothing store, I brought in the products my customers most wanted. As a spiritual teacher and healer, I cared about the unveiling of my client’s authentic self. And even as a web designer and web-based business developer, my cares have been about helping my clients understand how to use the web to build their business.

It hasn’t matter. At every turn of my life my work has been about helping people. And that’s certainly extended deep into my personal life as well.

So why hide any more…I care about people. Really, I care about you. I care about your life, your well-being, your family and your business. I care enough to help you overcome your ‘problems’ and help you create success in all parts of your life. I can’t help it, it’s just who I am.

Even though I’m identified as a web developer and business coach, I do so much more. The only problem is I’m not talking about it with you until you become my client. That’s where I’m evolving. In the coming weeks, I’m going to rewrite my entire website services content to say more about what it is I actually do, how I do it and what you can gain from working with me.

It’s time to be open about what I offer my clients. It’s time I fully express who I am, what I do and how I can really help you develop your business.

So are you fully expressed in your business? How? And if not, what do you need to do to fully express yourself in your business?

But what’s the real difference?

I know there are a number of ways to look at this so let’s begin in the most obvious place, the dictionary. Dictionary.com defines each as:

• Client: a person or group that uses the professional advise or services of a lawyer, accountant, advertising agency, architect, etc.”
• Customer: a person who purchases goods or services from another; buyer; patron

Interesting. So by the dictionary’s definition, a client is a person who uses services while a customer is someone who purchases products or services. Does that then imply that clients are active users while customers are simply purchases – who may or may not use what they purchase?

So what would you rather have, clients or customers?

…Certainly the kind of blogging you want to do is not about you at all. Its about Them. I’ve alluded to it plenty of times in this very article, but blogs that are successful, popular, and growing are not ones centered around their authors. They are centered around news and information that is interesting to their readership.

But what does this also mean? It means ask yourself and Them, how you can make yourself better to serve their interests. It means, changing your content to make it wildly interesting to Them. It means ask yourself if the next Big Change your going to do on your blog will cheese them off or encourage more feed signups.

It also definitely means being accessible, and getting into the conversations that you generate. Once your blog is up and going, turn your comments on, and try and reply to as many as you possibly can.

One of the secrets of really good marketing copy is that it’s all about them. Excellent marketing copy identifies the problems people are having and shares with them how your products and services provides a unique approach to solving those problems.

Successful businesses and business websites are all about their customers. After all, as the business owner, you don’t need to be convinced to buy what you’re selling – you already own it. But your audience does. So make everything in your business about serving them.

Blogging is the same way. Whether it’s new directions in content, a new blog design, or new features, make sure that everything you do with your blog enhance your audience’s experience.

And remember, blogging is about conversation. So ask. Once you have a following of loyal readers, run your ideas by them in a blog post. Solicit as much response as you can. Those who really love what you have to share will go out of their way to help you make it better.

Even if you’re willing to put in the time and energy to blog, and blog consistently, it will do you no good if you’re not willing to market your blog. There’s no question that blogging in the oblivion of anonymity can be hard; but you are deluding yourself if you’re stuck in the “if I build it, they will come” mentality. There’s no question that Google or other Search Engines might find you, but to grow your blog at any kind of velocity will require you to not only write for your blog, but spend some (more) time promoting it. There is no shortage of articles on this (and I will be contributing to Darren’s own body of work in the next few days), but to create a successful blog, you’ve got to willing to put the effort into making sure people know about your blog.

And I find the most basic strategies are actually the best. Sure, there’s all kinds of other methods, such as blog carnivals, getting your blog Dugg and so on, but if blogging is about conversations, you’ve got to be willing to participate in those conversations yourself. Get involved in the comments section of other bloggers. Respond on your own blog. Link like mad to other bloggers and their posts. Putting in the time to do these basic kinds of “marketing” methods for your blog can pay huge dividends, as all blogging communities are in a state of flux, with older bloggers leaving, and newer bloggers joining in the conversation. And that next one just might be you!

So true. Your blog is no different than you static, business website…you have to ‘work’ at getting traffic to your site. Sure, it can be much easier with a blog than with a static website because of all the advantages afforded to blogs (community, rss, search engines, tags, trackbacks, etc.). And these advantages don’t allow you to just sit back and wait to be deluged with visitors.

Blogging offers an amazing, and proven, opportunity for viral marketing. But how do get something to go viral? First, you have to get the word out. Yet you have the get the word out to people who know you, trust you and love what you have to say. Only then will your posts be picked up and spread like wildfire. But you have to have built a ‘community’ of bloggers and clients/customers who will actively spread your message for you. That comes through participating in the blogosphere.