Most of the the small business owners I work focus an abundant of time on their marketing. They put tons of effort into crafting their marketing message, polishing their marketing funnel and fine-tuning how they generate leads. And often, they do so before any of this produces new clients.

Marketing your business is a really good idea, don’t get me wrong. However you choose to do it, marketing is a vital part of your business. As a matter of fact, marketing your services is something I teach my clients to do more effectively every day.

Yet I find that there’s a hole in the thinking that “all you need to do is effectively market your business.”

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Susan is a life coach. She’s been working with clients ever since she received her certification. First with a few friends and later with the referrals her friends sent her. Of course one of those referrals taught her about marketing and helped her get a website up. Everything seemed to be going great.

Now, three years later, she’s struggling to get enough clients. She seems to get just enough clients to keep afloat. However she’s not fully replaced what she made at her day job.

Yet, she’s self-employed. She runs her own business. Or does she?

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Let me guess, when it comes to your small business, you hate selling.

Just the idea of it makes your stomach turn a bit. It seems dishonest and dirty. And you’ve convinced yourself that it’s pretty much unnecessary to sell. Somehow you can get more clients and customers without having to deal with all that selling stuff.

But how? How do you encourage more clients and customers to buy your products and services without selling to them? How can you grow your practice, increase your revenue and grow your small business and be apprehensive to selling what you produce and offer in your small business?

Perhaps you don’t have to be apprehensive to selling. After all, you’re selling all the time.

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Business is not just about what you do.

Yet, as business owners, we spend so much of our time focusing on how to do what we do better. We read, we blog, we train, we attend workshops and conferences, go to events, network and so on. All under the guise that we can gain some edge in how we do what we do.

But what if the edge isn’t in what we do for our clients and customers?

My grandmother buys a new car every four years. And for the past three decades, she’s been buying her cars from the same guy at the same dealership. Is it because the Buicks they sell are somehow better than the Buicks at other dealerships? Or maybe it’s that this specific salesman does his job better than the other salesmen do.

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So many people I know are hesitant to sell. They’re hesitant to sell themselves. They’re hesitant to sell their products or services. And they’re hesitant to sell their business.

It’s easy to understand, right? As soon as I mention the word ’sell’ what goes through your mind. For me I think of the pushy people in the appliance store. You know, the vultures hovering around waiting for the next carrion to fall through the door. Or the guy at the car dealership who goes through some pavlovian response the minute you have a question.

We just don’t think well of selling, do we? Which means we probably have some idea that stand in the way of us selling, as well.

But we don’t have to be obnoxious to sell. The obnoxious ones are not the best salesman. The best salesmen sell you without you ever knowing they were selling to you. They engage you, understand your need and help you fill it. That’s it.

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Over the weekend we spent some time Christmas (oops) Holiday shopping. Of course, the mall was packed and the stores were full of people making decision on what to buy the people they care about.

Being so cramped with other people, I couldn’t help but here the conversations they were having about gift their gift selections.

“I think we should get this sweater for mom.” “Don’t you think Jas would love this truck?” “How much should we spend on Aunt Jennie?”

Everywhere I turned I heard questions like this. And while they may seem perfectly normal and benign, I got to thinking…

Aren’t these people marketing themselves?

Sure, none of them were actively promoting their business or selling their products to each other. On the contrary, they were trying to sell other companies products to each other.

But what they were doing is promoting their opinions; selling their ideas. Isn’t that marketing? And isn’t that what each small business owner is trying to do – market their ideas of how to solve your problems?

What do you think? Are you convinced?

image Are You Convinced by yueproduction on flickr

The other day, I ran into Starbucks to get my wife a latte. It was mid-afternoon on a Saturday and, as usual, Starbucks was hoppin’.

As I waited for my wife’s coffee, I looked around. Every table and seat was filled with people talking with each other. I gently tuned into the conversations that were close by (yes, I was easy-dropping). At one table, two girls were talking about their college Chemistry class. At another three guys were discussing investment ideas. I heard two women talking about gardening, a couple discuss their wedding plans, and a dad sharing stories with his two twenty-something daughters.
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