How do you market your business?

Many small business owners focus on creating the best products and services based on their skills, knowledge and abilities. Then they go out and find people who need or want what they have to offer. Sometimes it works and you build a successful business around it.

But more often, especially, it seems, with small business owners in either service-based business or who are just starting out, it doesn’t work. They create services, for instance, that they would want or that they believe other people would need. They build some structure around their ideas, create a marketing message, build a website and off they go – feeling like they’re going to change the world.

Then reality sets in. Few people visit their website. Fewer, yet, contact them about their offerings. If they don’t get discouraged and give up, they often go looking for either a business coach, or take courses in marketing and copy writing. In turn they get sold the idea that if they were just clearer in their marketing message, people would flock to their business.

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We all want to talk about success in our small business, don’t we? How we overcame this obstacle to come out the other end successful. Or how we fought for our vision to create the business we want. The media is filled with stories of how ‘one man (or woman) beat the odds and became success.’

Yet what we seldom hear about are the business lessons that led to that success. Lessons that weren’t born from knowing exactly what to do and succeeding. But business lessons that were forged out of trying something and having it not go the way you want. Business lessons that come out of failure.

Failure provides an immense opportunity. Sure, success provides opportunity as well. But I’ll venture to guess that if you consider the most valuable lessons you’ve learned in your business, they come from things that didn’t work. Or at least didn’t work the way you expected.

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I have a friend, Larry, who’s a pretty amazing woodworker. Larry apprenticed with a woodworker in Seattle for seven years and then struck out on his own. As Larry had an eye for detail the master woodworker he apprenticed with convinced him that he should build highly customized, one-of-a-kind kitchen and living room tables.

Larry’s work was extraordinary. But while he managed a few customers in those first couple of years, he was barely making a living. It was just too hard to find people who really wanted a custom table.

Yet, for Larry, his heart wasn’t in it. He enjoyed the design and the crafting of these pieces of art, but he wasn’t sure this was his calling.

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Owning and operating a small business is pretty easy, in all honesty.

Think about it for a second: you find something you do well and offer it to people who you believe need it. That’s it. That’s all you have to do to have a semi-successful business. Doesn’t matter whether you’re selling toothbrush holders or marketing advise. It basically comes down to what you do well and who needs it.

Most small businesses get this – at least partly. They almost always understand the ‘what’ part of the equation They know what they do. And they can go into great detail explaining it to you. But most forget the second part of the equation – the ‘who’ part.

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Before he passed, my grandfather used to teach me many things – about sports, about nature, about gardening, and about life. He was a very learned man who at one point read every volume of the Encyclopedia Britannica from cover to cover just to learn.

I remember much from our conversations – though truthfully, he was often doing most of the talking as I’d just try to absorb what he was teaching me.

One of the things he said again and again is, “what you focus on expands.” He said it often, in many different ways. But the core message was always the same – whatever you think is – is.

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People ask me all the time how do I grow my business?

The answer is always quite simple, really. So simple that it can be answered in one word – change.

Albert Einstein defined insanity as “doing the same thing over and over again and expecting different results.“

Yet how many of us can say that we’re not doing something insane with our business? How many of us keep trying the same things again and again hoping that somehow the results will be different than before?

Well, the only way to different results is to do things differently than before. If you want to grow your business, you have to introduce something new into it. You have to do something, even ever so slightly, different. In other words, you have to change.

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So much of the branding, strategy and marketing advice I see around the web answers two questions – what and why. What do you need to do and why do you need to do it.

But there’s a third question that I see rarely answered. That question…how! How do you actually do what and why?

For instance, if you have a business, you need to market your business. Perhaps you learn what types of marketing would work best for your business. You even learn why those types of marketing can help you be successful. [ continue reading & share your thoughts → ]