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8 Common & Critical Small Business Website Mistakes You Don’t Want to Make

8-critical-website-mistakesWith small businesses one fact is true today, your business website should be a central hub for your business.

Your business website should effectively represent your brand while providing ways for your leads to easily engage you. All roads in your business should lead back to your website, making it the pivot point for all your marketing. And you want to treat your website that way.

Furthermore, having a website opens the possibility to not just market to your leads, but to create a powerful touch point for engaging your audience in conversation and building relationships with your prospects and clients.

So if you want a successful business, and I believe you do, it only make sense to create a website that fuels the growth of your business.

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Without a Community, Your Website is Useless

Imagine if you developed subdivisions and built houses for a living. What would it be like if you built a bunch of beautiful homes complete with garages and drives, but didn’t  build the streets that connect them? How could you possibly sell all your homes and develop a thriving community if people couldn’t get in and out of their homes?

Sounds sort of crazy, huh? No one in their right mind would ever conceive building a neighborhood or developing a community that wasn’t linked with ways to get in and out. In essence, without houses being connected by sidewalks and streets, there would be no community all – just a bunch of unreachable, free-standing (and empty) homes.

Well, if your website isn’t developing a community around it, then you’re not thinking too differently than the subdivision developer who doesn’t build streets. And if you’re not building community around your website, then it’s likely your business is suffering online.

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Remember, Your Website Is a Sales Tool – Don't Be Afraid to Use It!

If you have a website, it serves one purpose – to sell something!

Whether you’re selling goods and services or ideas and opinions – websites are about selling. If you have an offer, you want people to buy it. If you like something, you want people to try it. If you believe something, you want people to believe it too. And if you know something, you want other people to know it as well.

It doesn’t really matter how you slice it, the point of a website is to sell something. Otherwise, what’s the point of having a website? To display pretty pictures for everyone to see? Of course not. Websites are about selling because as people, we’re selling all the time. And there’s nothing wrong with that.

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Is Your Business About Relationships? …and Why It Should Be!

What is your business about?

Is it about branding and marketing? I’m sure it is. Is your business about sales and profits? I sure hope so. And is it about making some difference in the world? Ideally, that would be nice.

But branding, marketing, sales and making a difference require one thing – relationships. Ultimately, business is about relationships. Doesn’t matter whether you’re selling products or pitching services, ultimately people buy because they trust you. And trust comes from developing a relationship – even if that relationship is built from content on your website.

Whenever I work in my business, make plans etc, I always think about people. I remember that it’s people that I’m doing business with not some segment of niche market (though I may use the terms). And I remember that my own clients hire not my business, but me; they hire me. While they may like, want or need what I know or can teach them, ultimately they’re working with me because of the relationship we’ve built – and are building.

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The Absolute, #1 Reason Small Business Owners Should Be Blogging

Poke around the web and you’ll find numerous opinions on why, as a small business owner, you should be blogging.

Some say you should blog to increase your reach. Blogs can certainly help you reach a larger audience faster, and often cheaper, than your usual website. Toss in social media and you can gain a large following quickly. So it’s gotta be reach, right?

It could be. But increasing the reach of your website doesn’t mean you’ll land more clients or get more customers. The blogosphere is full of bloggers who have tons of traffic and are making pennies.

Another oft-quoted reason for blogging is search engine optimization. And it’s true, there are some pretty major SEO benefits to blogging. Blog posts tend to be more keyword centric since often they’re on a specific topic. Then there’s the backlinking opportunities that can come with a well-written blog post. So it’s gotta be the SEO factor, doesn’t it?

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Why Your Twitter Followers Aren't Leads…Or Are They?

twitter-get-clientsCan Twitter really help your business? Or is it just another place on the web to waste time.

This is something I get asked all the time by clients, prospective clients and just about anyone else I meet and chat with. Heck, my mom called me a few weeks ago just to ask me, “what is Twitter?” So if it’s reaching my mom, who is somewhat computer savvy, it’s probably something we all want to figure out how to interact with.

But the question still remains – can Twitter help your business?

The answer…well, yes…and…no.

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